eTrack is a powerful tool that seamlessly integrates into your website, and transforms the way that you manage your incoming and outgoing emails.   Using eTrack you can create contact forms, manage automatic responses, control and monitor Dynamic Service Response Times, manage templates, and control automatic documents for inclusion in emails.

This means that you can proactively manage your digital communication with your customers, whilst increasing customer satisfaction and your call centre productivity. 

Here’s what some eTrack customers have to say:

"...via the inbuilt statistical module, we found that we now spend, after we started using eTrack,  50% less time on each enquiry..." 
                                             Heidi Bligaard, Eniro               (Click to read Testimonial)

"...eTrack has already saved us, at a minimum, 50% of the time we previously used when handling emails..." 
                                             Morten Kjaersgaard, Zepto    (Click to read Testimonial)

“It has allowed us to plan our day more effectively, as not everyone needs to be by the phone all the time.” 
                                             Unn Strand, DHL                    (Click to read Case Study)